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  • Get Active In NZ

    10 Sporting activities that should be on your New Zealand bucket list that all covered automatically with your Easy Travel Insurance travel cover.

    Posted on May 27, 2021

Contact Us

Get in touch with us

Customer Service 1300 327 984 - 1300 EASY Ti
Claims 1300 728 822
Emergency Assistance USA 1800 937 9763
Emergency Assistance Canada 1800 645 8714
Emergency Assistance UK 0800 892 014
Emergency Assistance NZ 0800 445 524

Charges apply if calling from a pay phone or mobile phone.

From all other countries or if you experience difficulties with the numbers above:

Call direct: +61 (0) 2 8907 5619 or Fax: +61 (0) 2 9954 6250

 

Write to us

PO Box 1921, Oxenford, Queensland 4210

Visit Us

100-106 Old Pacific Highway, Oxenford 4210

Email

info@easytravelinsurance.com.au

 

Alternatively browse our Frequently Asked Questions and Claims sections for additional information about our travel insurance.

 

Got a question?

Below you will find a list of frequently asked questions about Easy Travel Insurance in 3 categories.

  • General Questions
  • Claims Questions
  • Medical Questions

If the answer to your question is not on this page, please contact our friendly customer service team by email at info@easytravelinsurance.com.au or call 1300 327 984 - 1300 EASY Ti 

    General Questions

  • IS THERE A COOLING OFF PERIOD FOR YOUR TRAVEL INSURANCE?
  • WHAT IS AN EXCESS?
  • WHO IS CLASSIFIED AS AN ACCOMPANIED CHILD?
  • WHAT DO I DO IF MY LUGGAGE IS DELAYED BY A TRANSPORT PROVIDER?
  • WHAT IF I HAVE A LUGGAGE ITEM THAT IS MORE THAN THE SPECIFIED POLICY LIMIT?
  • I WANT TO BUY EXTRA COVERAGE FOR A VALUABLE ITEM, WHAT DO I DO?
  • WILL YOU COVER ME FOR A ONE-WAY TRIP OUTBOUND?
  • I'M GOING OVERSEAS FOR OVER A YEAR, WILL YOU COVER ME?
  • I WILL BE SNOW SKIING/SNOWBOARDING, AM I COVERED?
  • I AM TAKING PART IN A RACE OR SPORTING COMPETITION, AM I COVERED?

    Claims Questions

  • HOW LONG DO I HAVE TO LODGE A CLAIM?
  • CAN I WAIT TILL I RETURN HOME FROM OVERSEAS/TRAVEL BEFORE FILLING A CLAIM?
  • I HAVE ALL MY CLAIMS DOCUMENTATION AND WOULD LIKE TO SUBMIT IT - DO I HAVE TO MAIL THE DOCUMENTS IN?
  • WHY DOES IT TAKE SO LONG, I THOUGHT MY CLAIM WOULD BE SETTLED IN 10 DAYS?
  • WHAT DO I DO IF MY LUGGAGE IS DELAYED BY A TRANSPORT PROVIDER?

    Medical Questions

  • WILL THE POLICY COVER MY MEDICAL EXPENSES INCURRED IN AUSTRALIA?
  • I HAD A MEDICAL ASSESSMENT DONE 2 MONTHS AGO. NOTHING HAS CHANGED, DO I NEED TO COMPLETE A NEW ONE?
  • WHAT DO I DO IF I HAVE AN EXISTING MEDICAL CONDITION?
  • HOW LONG WILL IT TAKE TO ASSESS MY EXISTING MEDICAL CONDITION?

 

 

     
  • Get Active In NZ

    10 Sporting activities that should be on your New Zealand bucket list that all covered automatically with your Easy Travel Insurance travel cover.

    Posted on May 27, 2021
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Limits, sub-limits, conditions and exclusions apply. Easy Travel Insurance is administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) on behalf of the product issuer, Zurich Australian Insurance Limited [ABN 13 000 296 640, AFSL 232507). Any advice is general advice only. Please consider your financial situation, needs and objectives and read the Combined Financial Services Guide and Product Disclosure Statement before deciding to buy this insurance. For information on the Target Market and Target Market Determination for these products, contact Cover-More on 1300 77 88 22. eReliance Pty Ltd (ABN 48 147 939 277 ) trading as Easy Travel Insurance will arrange for the issue of Easy Travel Insurance policies.

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